Terms & Conditions

Effective Date: September 24, 2026

Welcome to Finders Keepers Online Auctions. By registering for an account, placing a bid, purchasing an auction item, or otherwise participating in an auction, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Bidding Rules

No Bid Retractions. Once a bid has been submitted, it cannot be withdrawn or retracted.

Fair Bidding. Bid manipulation of any kind is prohibited. This includes placing bids on your own items or using another account to artificially increase an item's price, commonly known as shill bidding.

Binding Purchase. If you are the highest qualified bidder when an auction ends and any applicable reserve price has been met, you are obligated to complete the purchase. Placing a bid constitutes a firm commitment to purchase the item if you are the winning bidder.

Invalid or Disqualified Bids. Finders Keepers Online Auctions reserves the right to reject or void any bid that it reasonably believes was made in bad faith, intended to manipulate the auction process, violates these Terms & Conditions, or is prohibited by applicable law.

Determination of Winning Bidder. The winning bidder will be determined based on the bidding activity recorded by the auction website.

2. Payment & Payment Deadline

Winning bidders are responsible for paying for their auction item(s) in full.

Buyer's Premium. A 7% buyer's premium is added to each winning bid. It helps cover the costs of running our auctions — like staffing, facilities, and software — while also funding future auctions. This small fee streamlines payments and ensures more of the proceeds go toward bringing you the best deals.

Payment Deadline. Payment must be received within 48 hours of the auction ending.

If payment is not received by the deadline:

  • The unpaid item will be automatically relisted and will no longer be available to you.
  • You may be considered in default.
  • A 15% re-listing fee, based on the original winning bid price, may apply.

Accepted payment methods will be identified on the auction website or communicated to the winning bidder. Payment must be completed before an item can be picked up or shipped.

3. Buyer Default

If a winning bidder fails to make full payment within 48 hours of the auction ending, the buyer will be considered in default. If a buyer defaults:

  • The unpaid auction item will be automatically relisted.
  • A 15% re-listing fee, based on the original winning bid price, may be charged.
  • By providing a valid credit card, you authorize Finders Keepers to automatically charge the 15% re-listing fee to that card.
  • The buyer may be restricted from participating in future Finders Keepers Online Auctions until outstanding amounts or fees have been resolved.

4. Pickup Rules

Pickup Appointments. Local pickups are available Monday through Friday, 10:00 AM–7:00 PM by appointment at 1600 Yout Street, Racine, WI 53404. Buyers are responsible for scheduling and attending their pickup appointment.

Local Delivery. Delivery is available within 25 miles of 1600 Yout Street, Racine, WI 53404 at a rate of $1.50 per mile, calculated at checkout based on the delivery address.

Payment Before Pickup. Items must be paid in full at least 12 hours before the scheduled pickup appointment in order to be included in that pickup. Items that have not been paid for at least 12 hours before the scheduled appointment may not be available for pickup during that appointment.

Pickup Deadline & Restocking Fee. Items should be picked up within the designated pickup period. If an item has not been picked up by the start of Day 8 after the auction ends, a $2 restocking fee per item will apply. The buyer is responsible for any applicable restocking fees before the item can be released. Items that remain unclaimed may be subject to additional action, including re-listing or forfeiture, as determined by Finders Keepers Online Auctions.

5. Shipping

If shipping is available for an auction item, the buyer may be responsible for applicable shipping and handling costs unless otherwise stated in the auction listing.

Buyers are responsible for providing an accurate shipping address. Finders Keepers Online Auctions is not responsible for items shipped to an incorrect address provided by the buyer.

Once an item has been transferred to the shipping carrier, delivery times and carrier-related delays are outside the control of Finders Keepers Online Auctions.

6. What Happens If We Can't Locate Your Item?

Finders Keepers Online Auctions makes every reasonable effort to ensure that every item won by a buyer is available for pickup or shipment. However, circumstances may arise in which an item cannot be located.

If an item you won is unavailable or cannot be located at pickup:

  • We will notify you and search for the item for up to 7 days after your scheduled pickup.
  • You may choose to receive an immediate refund or wait while we continue searching.
  • If the item cannot be found within 7 days, you will receive an automatic refund on Day 8.
  • Refunds may be issued to your original payment method or another refund method offered by Finders Keepers Online Auctions.
  • No restocking fee will be charged when an item was lost or misplaced by Finders Keepers Online Auctions.

7. Auction Items & Item Descriptions

Auction items will be described as accurately as reasonably possible. Photographs may be used to show the item's appearance and condition.

Unless otherwise stated, auction items are sold AS IS.

Buyers are encouraged to carefully review the item description, photographs, condition information, size, quantity, and all other available details before placing a bid.

Minor differences between photographs and the actual item, including differences in color caused by photography, lighting, or screen settings, do not necessarily constitute a defect.

9. Auction Changes, Postponement & Cancellation

Finders Keepers Online Auctions reserves the right to postpone, cancel, modify, or discontinue an auction or sale when necessary. An auction may be cancelled or postponed without prior notice when circumstances require it.

10. Withdrawal or Extension of Auction Items

Auction items may be withdrawn, removed, or sold before or after the scheduled auction period when necessary. Finders Keepers Online Auctions may temporarily or permanently discontinue an auction or extend the auction period when necessary.

Unless otherwise stated, auction items are generally awarded to the highest qualified bidder. Some items may be subject to a minimum reserve price or additional seller confirmation.

11. User Conduct

By participating in Finders Keepers Online Auctions, users agree to conduct themselves honestly and fairly. Users may not:

  • Manipulate bids or auction results.
  • Participate in shill bidding.
  • Use fraudulent or misleading information.
  • Attempt to interfere with the operation of the auction website.
  • Use another person's account without authorization.
  • Engage in activity that violates applicable laws or these Terms & Conditions.

Finders Keepers Online Auctions reserves the right to suspend or terminate an account that violates these rules.

12. Account Responsibility

Users are responsible for maintaining the confidentiality of their account information and for all activity conducted through their account. Users should immediately notify Finders Keepers Online Auctions if they believe their account has been accessed or used without authorization.

13. Auction Proceeds

Finders Keepers Online Auctions may conduct auctions for the sale of merchandise, personal property, donated items, consignment items, or other goods offered through the platform. Auction proceeds may be distributed or used according to the applicable auction listing, seller agreement, or other applicable arrangement.

14. Quick Summary

Buyer's premium7% added to each winning bid
Payment deadlineWithin 48 hours of the auction ending
Unpaid itemsAutomatically relisted and no longer available to you
Potential re-listing fee15% of the original winning bid, charged to your card on file
Local pickupMonday–Friday, 10 AM–7 PM by appointment
Payment before pickupMust be paid at least 12 hours before scheduled pickup
Pickup deadlineBefore the start of Day 8 after the auction ends
Restocking fee$2 per item starting Day 8 if not picked up
Missing itemImmediate refund or option to wait while we search
Missing-item search periodUp to 7 days after scheduled pickup
Missing-item refundAutomatic refund on Day 8 if item is not located
Missing-item restocking feeNone when the item was lost or misplaced by Finders Keepers
Bid retractionsNot permitted
Auction salesFinal, subject to the exceptions described in these Terms

15. Agreement to Terms

By registering for an account, placing a bid, purchasing an auction item, or otherwise participating in a Finders Keepers Online Auction, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Finders Keepers Online Auctions reserves the right to update or modify these Terms & Conditions when necessary. Updated terms may be posted on the auction website and will apply to future auction activity.

Thank You for Supporting Finders Keepers!

Thank you for participating in Finders Keepers Online Auctions. We appreciate your business and participation in our auctions.

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